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Dispute of Company Response by Consumer
Company Name 2011 2012 2013 2014 2015 2016 2017 Total
Alliance Data Card Services
Closed with explanation 2 2
Closed with monetary relief 1 1
Alliance Data Card Services Total 3 3
Altisource Portfolio Solutions, S.à r.l.
Closed with non-monetary relief 1 1
Altisource Portfolio Solutions, S.à r.l. Total 1 1
Amex
Closed 1 1
Closed with explanation 5 5 17 15 22 1 65
Closed with monetary relief 1 2 1 7 1 2 14
Closed with non-monetary relief 3 1 2 1 2 9
Closed without relief 1 6 7
Amex Total 1 15 8 20 24 25 3 96
Associated Bank
Closed with explanation 1 1
Associated Bank Total 1 1
Atlanticus Services Corporation
Closed 1 1 2
Atlanticus Services Corporation Total 1 1 2
Avant Credit Corporation
Closed with explanation 1 1
Avant Credit Corporation Total 1 1
Banco Popular de Puerto Rico
Closed with explanation 1 1
Banco Popular de Puerto Rico Total 1 1
Banco Popular North America
Closed with explanation 1 1
Banco Popular North America Total 1 1
Bank of America
Closed 2 2 1 5
Closed with explanation 17 25 30 29 42 7 150
Closed with monetary relief 1 1 2 7 5 16
Closed with non-monetary relief 2 1 1 1 5
Closed with relief 5 5
Closed without relief 5 5
Bank of America Total 30 28 33 39 49 7 186
Bank of the West
Closed with explanation 2 1 3
Bank of the West Total 2 1 3
Barclays PLC
Closed with explanation 2 9 7 19 25 1 63
Closed with monetary relief 1 2 2 5
Closed without relief 1 1
Barclays PLC Total 1 2 10 9 21 25 1 69
BB&T Financial
Closed with explanation 1 1 1 3
BB&T Financial Total 1 1 1 3
BBVA Compass
Closed with explanation 1 2 3
Closed with monetary relief 1 1
BBVA Compass Total 1 3 4
BMO Harris
Closed with explanation 1 1 2
BMO Harris Total 1 1 2
Bursey & Associates, P.C.
Closed with explanation 1 1
Bursey & Associates, P.C. Total 1 1
Capital One
Closed 1 1 2
Closed with explanation 26 23 25 47 72 5 198
Closed with monetary relief 4 1 5 2 1 13
Closed with non-monetary relief 3 2 2 4 11
Closed with relief 5 5
Closed without relief 2 14 16
Capital One Total 3 53 24 32 51 77 5 245
Charles Schwab Bank
Closed with explanation 1 1
Charles Schwab Bank Total 1 1
Citibank
Closed 1 1
Closed with explanation 14 22 24 42 28 6 136
Closed with monetary relief 3 2 2 9 18 1 35
Closed with non-monetary relief 1 2 4 4 11
Closed without relief 3 9 12
Citibank Total 3 27 27 26 55 50 7 195
Citizens Financial Group, Inc.
Closed with explanation 1 1 2
Closed with monetary relief 1 1
Closed without relief 1 1
Citizens Financial Group, Inc. Total 1 1 1 1 4
Comerica
Closed with explanation 2 2
Comerica Total 2 2
Commerce Bank
Closed with explanation 1 1
Closed with non-monetary relief 1 1
Commerce Bank Total 1 1 2
Conn's, Inc.
Closed with explanation 1 1
Conn's, Inc. Total 1 1
Continental Finance Company, LLC
Closed with explanation 1 1 2
Closed with monetary relief 1 1
Continental Finance Company, LLC Total 2 1 3
Discover
Closed 1 1
Closed with explanation 3 12 6 13 14 4 52
Closed with monetary relief 1 1 1 1 4
Closed with non-monetary relief 1 2 3 5 1 12
Closed with relief 1 1
Closed without relief 4 4
Discover Total 9 13 9 17 21 5 74
E*Trade Bank
Closed with explanation 1 1
E*Trade Bank Total 1 1
Encore Capital Group
Closed with explanation 1 1 2
Encore Capital Group Total 1 1 2
Enova International, Inc.
Closed with explanation 1 1
Enova International, Inc. Total 1 1
Equifax
Closed with explanation 1 1 2
Closed with non-monetary relief 1 1
Equifax Total 1 1 1 3
Experian
Closed with non-monetary relief 1 1
Experian Total 1 1
Fifth Third Financial Corporation
Closed with explanation 1 2 2 5
Closed with monetary relief 1 2 3
Closed with relief 1 1
Fifth Third Financial Corporation Total 2 1 2 4 9
First Citizens BancShares, Inc.
Closed with explanation 1 1
First Citizens BancShares, Inc. Total 1 1
First National Bank of Omaha
Closed with explanation 2 2 5 9
Closed with non-monetary relief 2 1 3
First National Bank of Omaha Total 2 2 1 2 5 12
First Niagara Bank
Closed with explanation 1 1 2
First Niagara Bank Total 1 1 2
FirstSource Advantage, LLC
Closed with explanation 1 1
FirstSource Advantage, LLC Total 1 1
Gryphon Corp
Closed with explanation 1 1
Gryphon Corp Total 1 1
HSBC North America Holdings Inc.
Closed 1 1
Closed with explanation 4 2 4 1 11
Closed with monetary relief 1 1
HSBC North America Holdings Inc. Total 5 2 4 2 13
IBERIABANK
Closed with explanation 1 1
IBERIABANK Total 1 1
JPMorgan Chase & Co.
Closed with explanation 10 27 34 46 60 8 185
Closed with monetary relief 5 5 1 1 1 1 14
Closed with non-monetary relief 2 2 2 3 1 10
Closed with relief 1 3 4
Closed without relief 7 7
JPMorgan Chase & Co. Total 1 27 34 35 49 64 10 220
KeyCorp
Closed with explanation 3 3
KeyCorp Total 3 3
LTD Financial Services, L.P.
Closed with explanation 1 1
LTD Financial Services, L.P. Total 1 1
M&T Bank Corporation
Closed 1 1
M&T Bank Corporation Total 1 1
Mark A. Kirkorsky, PC
Closed with explanation 1 1
Mark A. Kirkorsky, PC Total 1 1
Marlette Funding, LLC
Closed with explanation 1 1
Marlette Funding, LLC Total 1 1
Mullooly Jeffrey Rooney & Flynn
Closed with explanation 1 1
Mullooly Jeffrey Rooney & Flynn Total 1 1
Navy FCU
Closed with explanation 1 1 1 3
Closed with non-monetary relief 1 1
Navy FCU Total 1 1 1 1 4
OneMain Financial Holdings, LLC
Closed with explanation 1 1
OneMain Financial Holdings, LLC Total 1 1
PayPal Holdings, Inc.
Closed with explanation 1 1 3 4 9
Closed with monetary relief 1 1 2
Closed with non-monetary relief 1 1 1 3
PayPal Holdings, Inc. Total 1 2 5 6 14
Pentagon FCU
Closed with explanation 1 1
Pentagon FCU Total 1 1
PNC Bank N.A.
Closed 1 1 2
Closed with explanation 1 1 1 1 4
Closed without relief 1 1
PNC Bank N.A. Total 1 1 1 2 1 1 7
Portfolio Recovery Associates, Inc.
Closed with explanation 1 1
Portfolio Recovery Associates, Inc. Total 1 1
Regions Financial Corporation
Closed with monetary relief 1 1 2
Closed with non-monetary relief 1 1
Regions Financial Corporation Total 1 1 1 3
Resurgent Capital Services L.P.
Closed with explanation 2 2
Resurgent Capital Services L.P. Total 2 2
Santander Bank US
Closed 1 1
Closed with explanation 1 1
Closed with monetary relief 1 1
Santander Bank US Total 1 2 3
Santander Consumer USA Holdings Inc
Closed with explanation 1 1
Santander Consumer USA Holdings Inc Total 1 1
State Farm Bank
Closed with explanation 1 2 1 4
State Farm Bank Total 1 2 1 4
Sterling Jewelers Inc.
Closed 1 1
Closed with explanation 1 1
Sterling Jewelers Inc. Total 2 2
SunTrust Banks, Inc.
Closed with explanation 1 1 1 1 4
Closed with non-monetary relief 1 1
Closed without relief 1 1
SunTrust Banks, Inc. Total 1 1 2 1 1 6
Synchrony Financial
Closed with explanation 2 9 9 12 26 2 60
Closed with monetary relief 1 4 2 7 3 1 18
Closed with non-monetary relief 2 1 2 10 12 6 33
Closed without relief 3 3
Synchrony Financial Total 8 14 13 29 41 9 114
TD Bank US Holding Company
Closed with explanation 2 3 7 5 17
Closed with monetary relief 1 1 2
Closed with non-monetary relief 1 1 3 2 7
TD Bank US Holding Company Total 3 4 8 9 2 26
Total Card, Inc.
Closed with explanation 1 1
Total Card, Inc. Total 1 1
Trustmark Corporation
Closed with explanation 1 1
Trustmark Corporation Total 1 1
U.S. Bancorp
Closed 1 1
Closed with explanation 2 5 12 8 10 1 38
Closed with monetary relief 1 1 2
Closed with non-monetary relief 2 1 1 2 6
Closed without relief 1 3 4
U.S. Bancorp Total 1 7 5 13 10 12 3 51
Union Bank
Closed with explanation 1 1 2
Union Bank Total 1 1 2
USAA Savings
Closed with explanation 2 1 8 11
Closed with monetary relief 2 2 4
Closed with non-monetary relief 1 1
USAA Savings Total 2 1 2 10 1 16
Webster Bank
Closed with explanation 1 1
Webster Bank Total 1 1
Wells Fargo & Company
Closed 1 1
Closed with explanation 6 5 10 15 26 3 65
Closed with monetary relief 1 2 2 1 6
Closed with non-monetary relief 1 1 5 1 8
Closed without relief 1 2 3
Wells Fargo & Company Total 1 11 8 10 17 31 5 83
Xoom
Closed with explanation 1 1
Xoom Total 1 1
Grand Total 12 199 196 234 365 448 68 1522
 
 
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